• Have you struggled to gain leadership buy-in?

  • Are you confused about the difference between emergency management and continuity of operations planning?

  • Are you finding it hard to find the time, space and healthcare specific resources to build your program?

  • Are you tired of searching Google for the planning information you need?

When you are enhancing your emergency management program or establishing your continuity of operations plan, you need to know where to begin so it’s easier to engage leadership, understand the scope, and deliver on a program that works.


We help you build your own resiliency program – advancing your preparedness efforts by integrating your emergency management efforts with continuity planning.

Developed by healthcare emergency managers and continuity planners, the Resiliency eLab coursework and the tools are designed specifically for healthcare provider organizations looking to advance current preparedness efforts and integrate continuity of operations planning to optimize their efforts.

We’ve spent the past decade advising and educating healthcare professionals around the country on how to implement their programs.  However, our in-person advisors and workshops can only serve so many of our colleagues at a time.

To help meet the demand, we’ve created this eLab so we can reach more healthcare providers and assist organizations that may not have a budget for consulting support. Today, we have hundreds of healthcare organizations participating in the resiliency eLab.

By offering this program online, it allows you to participate virtually and on your own schedule.



The Resiliency eLab Program

This year-long online program is the blueprint to enhance your emergency management program and integrate continuity planning for true resiliency.  Together, we will build a program for your organization that engages your leadership, strengthens your plans, and helps ensure the continuity of healthcare delivery following services interruptions and disasters.

The five-minute overview below provides all the details about the program and what you gain from participating.


The Curriculum

Our Resiliency eLab is our online learning program that includes topics aimed to advance healthcare resiliency by managing risk, improving emergency operations, and ensuring the continuity of healthcare delivery following services interruptions and disasters.

Top health systems nationwide follow our program and generously share their experiences and lessons learned throughout our courses. Our series of courses includes these lessons along with tools and templates that allow you to tailor both your education pathway and the materials to the needs of your organization including:


  • Delivery of 9 instructional Courses each with individual lessons

  • Q + A sessions with experts + instructor

  • Course Workbook

  • 50 + templates

  • Tools, Videos, and Bonus Resources

  • Step-by-Step Track Your Progress Tool

  • Access to an education portal with everything in one place

  • Lifetime access to the eLab curriculum

LEAD

Establish your program strategy, framework, and governance structure.

There are 3 courses in this section of The Health Resiliency eLab:

Strategy Course - How to establish your resiliency program strategy + framework

Governance Course - How to formalize program sponsorship.

Leadership Course - How to build strategies for engaging your leadership.

PLAN

Develop strategies and plans for emergency operations and continuity planning.

There are 3 courses in this section of The Health Resiliency eLab:

Data Course - How to conduct interviews to gather the data needed for your plans.

Planning Course - How to evaluate strategies for resiliency.

Documentation Course - How to pull it all together in your new plan.

MANAGE

Educate, exercise and monitor your program.

There are 3 courses in this section of The Health Resiliency eLab:

Education Course - How to design and deliver effective education to staff and leaders.

Exercises Course - How to enhance and optimize your tests and exercises.

Monitoring Course - How to establish metrics for an effective monitoring and evaluation process.

Within the eLab you'll get:

  • Instructional videos that dive deeper into the content, using real-world case examples.

  • The exact process we use with the leading healthcare organizations around the country.

  • Workbooks, tools and templates that accelerate your planning efforts.

  • Access to Q + A sessions with experts.

  • Behind-the-scenes details from actual crisis events and the lessons learned from those who have lived it

Your Questions Answered:

  • Who is this program for?

    The Resiliency eLab is designed for emergency managers and other healthcare managers responsible for continuity planning and related efforts aiming to advance resiliency in their organization.

  • I have already taken a COOP or business continuity course before. Should I take this new online program?

    Unlike other courses, the Resiliency eLab includes a cohort of other health care providers, offers live interactive sessions to help support you as you implement your program, and includes several updates and lessons learned from recent disasters impacting health care.

  • Is there a specific start date or can I enroll at any time?

    This self-paced program allows you to enroll anytime.

  • What if I want our healthcare coalition members to have access to the program?

    We have coalitions from around the country enrolled in the Resiliency eLab. To purchase a coalition-wide membership, contact our team at info@wakefieldbrunswick.com.

Wakefield Brunswick

CEO + eLab Educator

International Healthcare Advisor + CEO

Angela Devlen

Angela began her career in EMS and has over 20 years of international experience in healthcare, operations, and disaster management with several years leading emergency management and business continuity in large healthcare systems. Angela has advised several hospital associations, coalitions and leading healthcare organizations, including Ascension, the California and Colorado Hospital Associations, Sutter Health, the University of Pittsburgh Medical Center, Seattle Children's and Cedar's Sinai Medical Center.